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Seastars Hotel  is committed to protecting our guests’ personal information. Our privacy policy describes the information that we collect from our guests and the ways in which we use that information. We will post any changes in our privacy policy from time to time on our website, seastarshotel.vn

Protected Information

The term "Protected Information" refers to information that can be used to identify our guests individually. It includes, among other things, guests’ names, addresses, age, gender, personal financial history and passport/ID card number (whether in physical, electronic or other format).
We collect Protected information for three primary purposes:

  • To enhance our ability to provide first-class customer service to our guests
  • To keep our guests informed of promotions and offers
  • For marketing and research purposes.

Acquiring Protected Information

Using our Website

When you visit our website, you will be given a "cookie" and your computer is assigned an ID number. Cookies track user preferences and allow us to offer a tailored web experience without visitors having to re-enter their preferences each time they visit. We also use cookies to compile aggregate website data, which helps us to monitor website traffic and track what parts of our website visitors use most frequently. Our cookies do not contain Protected Information and do not follow visitors on the internet after leaving our website.

Once you have visited our website and accepted our cookie, your ID number is automatically assigned to your computer whenever you visit our website. Although you remain anonymous until you enter Protected Information in the website, the ID number allows us to log your session, so that we may better provide individualised support. Once you enter Protected Information on the website, we associate your ID number with your contact information so we can recognise you on future visits and keep track of information that appears to interest you.

While browsing our website you may make a reservation at any of our resorts through our website or participate in one of our on-line promotions or surveys. We may ask you for Protected Information to respond to this request or to participate in our various programs. Your transmittal of your Protected Information shall constitute your acknowledgement and agreement to the terms and conditions contained in the Privacy Policy.

Storage of Protected Information

We take steps to ensure that Protected Information is kept in a secure location, to which only designated individuals have access. It is important to note that no e-mail communication is fully secure. We recommend that you do not include any confidential information when using e-mail. For your protection, our e-mail responses to you will not include any confidential information.

Guest Comments

  • Excellent hotel (Agoda.com)

    Centrally located, quiet surroundingEasy access to airport, centrally located but quiet...  
  • Wonderful hotel (Agoda.com)

    Excellent service, clean and comfortable8.3It was a lovely hotel to stay in with the best of...  
  • So Good (Agoda.com)

    spas and massages, clean room.nice neat and fclearn rrom to stay. msassages and spa ficilities are...

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